Water Damage Restoration and Remediation

water damage restoration

What is water damage restoration and remediation?

Water damage restoration and remediation is the entire process of dealing with the effects of water damage in your home including identifying and stopping the source of water damage, inspection, water extraction or water removal, drying, and cleaning, and in most cases, the complete restoration of your home. 

The steps will vary based upon the extent of the damage to your home but will include whatever it takes to stop the source of the damage and restore your home. Normally the same company will handle the water remediation and water damage restoration. They may handle any rebuilding required or use building contractors depending upon their skills and the amount of damage.

A remediation and restoration company will start with a full inspection to aid them in identifying and stopping the source of the water leak, and then assessing the damage and will provide you with a full restoration and remediation plan and estimate for your restoration.

Whether your water damage is from a natural disaster like a storm or hurricane, flooding, leaky pipes, roof leak, sewage backup, appliance, or something else, it is imperative that you address the problem immediately. Dangerous mold can form in your home as quickly as within 24-48 hours. Most water damage specialists are available 24/7 and you should contact them as soon as you see signs of water damage.

What does a water damage restoration and remediation company do?

  • Here are some of the steps a professional restoration company will take to return your home to as good as new. The water damage restoration process includes the following steps:
  • Secure the home to be sure it is safe to enter. Wet electrical wiring or structural damage can create a safety hazard.
  • Identify and stop the source of the leak whether it be left from a flood or from an ongoing source in your home.
  • Assess the damage and provide a full plan for remediation and restoration.
  • Water extraction, which is the removal of any water from your home using state of the art pumps and vacuums.
  • Complete the drying process which includes using advanced drying equipment like high power fans, dehumidifiers, and an air scrubber to remove excess moisture. This step to critical in avoiding mold growth and further damage.
  • Any demolition required and removing any wet and damaged materials such as wet carpet, drywall, drapes, furniture, and other personal items.
  • Replacing drywall, flooring and other damaged materials
  • Restoring roof or other structural damage.
  • Testing to confirm the elimination of residual moisture in the walls or elsewhere.

What is water damage mitigation?

Water damage mitigation is the prompt response to a water emergency. This first step in handling your water damage addresses the water damage issues and stops further damage. Trained pros will have the correct training and equipment to address the issue at hand, and potentially save you from incurring additional damage. Timing is of the essence!

Here’s what they’ll do:

  • Safely locate the source and stop the water if it is still leaking
  • Identify and address hazards within your house like electrical issues and collapsing ceilings.
  • Remove soaked materials like carpeting and furniture.
  • Use water extractors to remove the water from your home.
  • Deploy industrial-grade dehumidifiers to prevent additional spread of water vapors.
  • Apply tarps, board windows or other actions as appropriate
water damage restoration process

What is the water remediation and restoration process?

Water damage restoration can be a simple matter of mopping up water, or can be much more complex and costly, up to and including rebuilding areas of your home. The restoration phase means fully restoring your home back to normal.

Remediation Process

1. The process begins with a full inspection by a professional water damage professional of any damage to your walls, floors, ceiling or other structural elements. They will determine the severity of the damage and determine a class and category for the damage. The damage will be assigned one of 4 classes.

  • Class 1 – This is the lowest level of damage and involved part of a room that has absorbed a limited amount of moisture.
  • Class 2 – In this case, water damage has affected an entire room and has been absorbed into the walls and the carpeting
  • Class 3 – This is considered the worst case, where damage has absorbed up into the walls, saturated most of the area, and may have seeped through the ceiling.
  • Class 4 – This requires specialty drying due to damage to certain materials like hardwood, stone, or concrete.

2. The next step is the actual removal of the water. This should be started immediately to prevent mold and bacteria. Pros will use industrial pumps and vacuums.

3. Next comes the drying and dehumidification process. After standing water and absorbent surfaces are vacuumed, the drying begins. It can take up to several weeks to complete but is important to removing any remaining moisture.

4. Water damage cleanup and the sanitation of all personal belongings is required to mold and bacteria. This includes clothing, carpeting, and draperies which will receive antimicrobial treatments. Air scrubbers and air movers can be used to remove moisture and particles in the air. This will also include disinfecting and sanitizing any areas to prevent the formation or spread of mold.

5. Water damage Restoration can now begin and is the most significant step in the process. It may include replacing drywall, insulation, painting, mill-work, and more. Some water damage restoration companies offer full construction services and will complete all work, while others will either subcontract or make recommendations for a building contractor.

What you should know about water damage

The impact of water damage can vary depending upon the source. It can be as simple as an overflowing toilet that a homeowner (or plumber) can easily address, to as complex as full structural damage such as a collapsed ceiling, roof, or damaged foundation. And regardless of the extent of the water damage, toxic mold is always a risk associated with any sort of water damage. Secondary dangers of a water event are hazards created form flooded electrical equipment or wires, or collapsing ceilings or roofs. It is critical that a homeowner fully understands the scope of the damage, including the potential for hidden water damage and mold.

8 Steps to Preventing Water Damage

Water damage can be costly, can destroy your prized possessions, and can be dangerous to your health or life. We can’t control nature and hurricanes, winter storms, or floods, but there are some steps you can take to prevent water damage in your home. Do an inspection every winter and fall to include the following:

  • Clean out all gutters.
  • Inspect your roof and windows for any potential leaks
  • Give your basement, closets, and other areas the “smell test” for any musty odors and dampness.
  • Look for water stains on our ceiling, walls, or floors and for any standing water.
  • Inspect your air conditioning and heating system for any signs of condensation or leaking.
  • Be sure your washing machine, dishwasher, and other appliances receive regular maintenance.
  • Check under sinks in bathrooms and kitchens for any leaks or moisture.
  • Walkthrough your basement checking for signs of water and any leaks around your furnace or water tanks.

Can I DIY my water damage remediation and restoration?

Cleaning up after water damage can be complex and dangerous. You want to be sure that you are preventing any type of mold and addressing any hidden water, as well as identifying and repairing any structural damage to your home. A general rule of thumb is that if the damage is limited to an area of 3 feet by 3 feet or less, and does not include porous surfaces, you may be able to handle that yourself. 

Safety first, so be sure there are no electrical or structural hazards and be sure to wear proper gear including eye protection, gloves, and coveralls. Be sure to properly vent the room and use any chemicals only as directed. Your home is probably your most important asset, and the safety of you and your family should always come first. If there is any doubt at all, call your local water restoration company.

How much does water damage remediation and restoration cost?

The cost of water damage remediation and restoration varies based on several factors including the size and severity of the damage. The variable components of the cost are the extent of water removal, clean up and decontamination, the cost of any structural repairs and the cost of any personal property or equipment. 

Your location and the type of water ( clean water, grey water or black water) as well as the materials required will also be a factor. Needless to say, costs can add up quickly. It is best to get an estimate from at least one restoration company before you start and to call your insurance company so you understand any coverage you may or may not have.

Will my homeowners insurance cover water damage remediation and restoration?

Every insurance policy is different but water damage claims are very common and most often cover damage that is accidental and sudden. Some coverages require special policies in addition to your homeowners like floods or windstorms and some have limits on the amount of coverage for water damage and mold. It is best to contact your insurance provider immediately. The types of damage that are most often covered:

The types of damage that are often excluded from coverage are gradual damage or damage due to deferred maintenance. Gradual damage is when something happens slowly over time and eventually leads to damage. An example might be a poorly maintained air conditioner, a leak left unrepaired, or a roof with signs of deterioration that is not addressed. Insurance is a very complex topic. For more information, you may want to do additional research, but in the end, only your insurance provider can give the answers.

How do I find the right Water damage expert?

It is critical that you find a reputable water damage expert. Be sure they respond quickly and share our sense of urgency. Confirm that they are licensed, insured, and that their entire team is well trained. Ask for local references and be sure to follow up with those references to see that the job was completed on time, the work was of top quality and there were no hidden costs. Let us help you find a Water Damage Restoration Service near you.