Water Damage

What do I do first when I have water damage?

water damage

Water damage to your home and possessions can be traumatic and stressful. Our homes are full of precious family items, important documents, photos, and irreplaceable items. Taking the right steps promptly can keep you and your family safe and perhaps prevent additional loss in our home. Here is a quick guide to walk you through those first critical hours.

Safety first! Always use common sense regardless of the scope of the damage. If you have experienced major damage, the wet surroundings can pose serious electrical hazards! There is also the possibility of soaked ceilings collapsing, and the possibility of toxic air and water within the house.

If possible, turn off electricity to the affected areas of your home IF your electrical panel is in a dry area. If not, call an electrician before entering the damaged area, flooded basements, or pooled water. Wet basements can be very dangerous if the electrical wiring has been compromised by water. Do not enter a wet basement without calling an electrician.

  • Shut off the source of water. If it is coming from a broken pipe or other plumbing-related cause, turn off the water to the house at the main shutoff valve.
  • Unplug and remove any electronics.
  • Call your homeowner’s insurance provider. If you can’t reach them, leave a message.
  • Open outside doors and move any standing water out of the house with a push broom or similar. Mop up what you can with towels. Remember, water travels quickly.
  • Avoid contact with any raw sewage.
  • Open outside doors and move any standing water out of the house with a push broom or similar. Mop up what you can with towels. Remember, water travels quickly.
  • Try to remove soaked area rugs, furniture, and mattresses outside.
  • Lift draperies off the floor.
  • Wipe furniture and prop up wet cushions to help them dry.
  • Gather important papers and photos from the wet rooms and move them to a dry space.
  • Open windows if feasible and run fans, Keep the HVAC system fan running to circulate air.
  • Open drawers, closets, and cabinets to help the drying process.

What can water damage do to my home?

Water damage can range from a simple backed up toilet to the flooding of your entire home. Water damage can be extremely destructive and needs to be addressed immediately to prevent costly and heartbreaking damage to your home, furnishing, prized possessions, and important documents. Time is of the essence and you will want to contact a pro immediately.

What can water damage do to my health?

Water damage can be extremely dangerous, with potential electrical shock from wet electrical elements, slipping and falling, or exposure to dangerous mold or toxic water or air. It must be dealt with immediately.

What are the most common causes of water damage?

Water damage can result from leaky faucets, burst pipes, hurricanes or other storm damage, a leaky roof, open window, or even AC condensation and the damage can range from something simple that a homeowner can address to catastrophic, dangerous and costly damage.

water damage ceiling
water damage ceiling

Will my insurance cover the damage?

policies all vary and it is important that you contact your company immediately. The coverage depends upon the source of the damage, your policy, and if the damage is accidental or gradual. If the damage was accidental and sudden, you will likely be covered. But check with your agency immediately. For more info.

Who do I call?

It is critical that you stop the damage as quickly as possible. Call the right water damage expert. They will stop the damage, assess the situation, be sure to keep you and your family safe, get the restoration process underway, and even help you with the insurance claims process.